All Yours Terms of Use & Privacy Policy

Terms of Use

Provider 

All Yours Period Box C.I.C

Eligibility

All Yours Period Boxes are available to residents of West Berkshire, Reading, Basingstoke, Swindon, Didcot, Abingdon, Wallingford and limited surrounding areas.

Requests for a box that fall outside these areas will be fulfilled at the discretion of all Yours Period Box C.I.C

Submission of a form does not guarantee the provision of a box.

Availability

All Yours Period Boxes are subject to availability. Submission of a form does not guarantee the provision of a box.

The items provided will be dependent on stock available at the time. You can request a specific brand or item but there is no guarantee that they will be supplied.

Times of high demand may mean that the number of items in a box will be reduced in order to support as many people as possible. 

Claim Instructions 

No purchase is necessary; however, Internet connection is required. To apply for an All Yours box go to https://periodbox.uk/request-an-all-yours-box/, enter your name, email and full address details on the official form, select the items you require and submit. 

All Yours boxes can be requested for the individual and members of their household. Friends or family members in another household should apply separately for an All Yours Box.

If we establish that you have been requesting All Yours Boxes for individuals outside your immediate household and have the relevant evidence then we reserve the right to disqualify you from any further All Yours Boxes and if deemed offensive or threatening then report you to the appropriate authorities.

Bulk requests made from trade, consumer groups or third parties will not be accepted. Incomplete, multiple or illegible requests and those which do not satisfy the requirements of these terms and conditions in full will be disqualified and will not be counted. If it becomes apparent that a participant is using a computer(s) to circumvent this condition by, for example, the use of ‘script’, ‘brute force’, masking their identity by manipulating IP addresses, using identities other than their own or any other automated means, that person’s requests will be disqualified and any All Yours Box request will be void.

Deliveries 

Most All Yours Boxes arrive within 7 days but at busy times it could take longer. Please allow 10 days from submitting your request for delivery of your All Yours Box. If individuals do not receive their All Yours Box 10 days after submitting or have any queries, please visit this page https://periodbox.uk/contact/

Data Protection

For the All Yours Period Box C.I.C Privacy Policy, visit https://periodbox.uk/all-yours-privacy-policy/

General

All Yours Period Box C.I.C may refuse to award a sample, or seek its recovery, in the event of an entrant’s fraud, dishonesty or non-entitlement under these terms and conditions. All Yours Period Box C.I.C is not responsible or liable for: 

A) Any claims that are lost or delayed due to faulty, failed or erroneous electronic data transmissions 

B) Communications line failure, regardless of cause, with regard to any equipment, systems, networks, lines satellites, servers, computers or providers utilised in any aspect of this promotion causing delays or disruption, or 

C) Claims which are lost, delayed, corrupted, damaged, misdirected or incomplete or cannot be delivered for any technical, delivery or other reason.

D) Inaccessibility or unavailability of the internet

In the event of exceptional circumstances outside its reasonable control and only where circumstances make this unavoidable, All Yours Period Box C.I.C reserves the right to cancel or amend the offer or these terms and conditions at any stage but will always endeavour to minimize the effect to individuals in order to avoid undue disappointment. 

The All Yours Period Box C.I.C cannot accept any responsibility for any damage, loss, liabilities, injury, costs, expenses or claims suffered by individuals as a result of registering for the offer or of accepting any All Yours Box. All Yours Period Box C.I.C further disclaims liability for any injury or damage to you or any other person relating to the items in the All Yours Box.

All Yours Period Box C.I.C reserves the right to substitute the offer, in part or whole, with an alternative of equal or greater value in the event of circumstances beyond its control.

The decision of All Yours Period Box C.I.C shall be final and binding in all matters relating to the offer of an All Yours Box

The offer of an All Yours Box is governed by English Law and individuals submit to the exclusive jurisdiction of the English and Welsh courts. By taking part in the offer, individuals agree to be bound by these Terms and Conditions governing this All Yours Box offer and by any other requirements set out in related promotional materials.

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials.

Privacy Policy

Who we are

Our website address is: https://periodbox.uk.

Keeping your personal information safe is very important to us.  We are committed to complying with privacy and data protection laws and being transparent about how we use personal data.

We have policies, procedures, and training in place to help our team understand their data protection responsibilities and follow the principles of data protection.

We have a nominated member of staff who serves as our Data Protection Lead. If you have any questions regarding our Privacy Policy, please email allyoursmonthly@gmail.com

This privacy policy relates to personal information that All Yours Period Box C.I.C collects and uses.

How we collect personal information

We may collect your personal information from you directly from you when you:

  • communicate with us for any reason, by post, telephone, text, email, or via our website
  • make a donation to All Yours via JustGiving.com
  • make a donation via our Amazon WishList
  • work or make an application to work or volunteer with us
  • agree to help us promote our work
  • interact with us as a supplier, contractor, consultant, or in any other capacity.

We may also collect personal information about you from other organisations. For example, another organisation may refer you to us for help and they will send us your contact details.

The personal information that we collect

We only collect personal information that we genuinely need.

This may include:

  • Contact details such as name, address, email address, and phone numbers
  • Which type of sanitary product your require
  • The number of people in the household who require sanitary products.

Our legal basis for processing personal information

Our legal basis for processing personal information is usually for our legitimate interests, if we have your consent, for the performance of a contract or to meet our legal obligations.

We may collect and use your personal data if it is necessary for our legitimate interest and so long as its use is fair, balanced, and does not unduly impact your rights.

We will ask for your consent to send you marketing emails and text messages. You can withdraw consent for this at any time.

Usually, we will only process sensitive personal data if we have your explicit consent. In extreme situations, we may share your personal details if we believe someone’s life is at risk.

We may process personal information because it is necessary for the performance of a contract to which you are a party (or to take steps at your request prior to entering a contract), or because we are legally obliged to do so (for example to meet employment or charity laws).

Why we collect personal information

We collect and use personal information about people who request a box from All Yours Period Box C.I.C, people who support All Yours Period Box C.I.C, and volunteers for several reasons.

Assisting people that use All Yours Period Box C.I.C

We collect personal information from you directly if you use our website to request a period box, or if an organisation or individual refers you to us. Our legal basis for using this information is our legitimate interest, and where appropriate your consent. We use this information to respond to your need for help and ensure that we are providing help when and where it is most needed.

Developing relationships with supporters

All Yours Period Box C.I.C’s work is made possible by the generosity of our supporters. We may contact you to reply to a query or update you on a campaign or project you contacted us about.

Processing donations

If you kindly make a financial donation to us, or donate goods through our Amazon Wishlist, we will use your personal information to collect your donation and maintain a record of our supporters. Our legal basis for using your personal information for this purpose is to fulfil our legal obligations, and our legitimate interest in meeting our fundraising objectives.

Dealing with complaints and appeals

If a complaint is raised with us, we will process the personal information that is provided to us to manage and resolve the complaint or appeal. This may include sharing relevant information with other volunteers or person that the complaint has been made about. Our legal basis for using personal information for this purpose is legitimate interest. Where a complaint is about a third party, we will seek your consent before sharing your information.

Promoting our work

We will use personal information that you share with us only if you agree to help us promote our work. This might include photographs and videos. For example, we may use your information in case studies and stories that we publish or share with the media. We will only use your information for this purpose if you have given your consent for us to do so.

Volunteer Management

Where you apply to be a volunteer with All Yours Period Box C.I.C, your personal information will be held in our central email address or Facebook messaging service.  Our lawful basis for using your personal information in this way is our legitimate interest, and where appropriate your consent.

Where you express an interest in volunteering with All Yours Period Box C.I.C, your data may be passed onto the volunteer for the area you wish to join. This information will be sent to them via their personal email address. Your personal information will then also be held by that volunteer in line with legislation and their own data protection policy.

Processing expenses

If you are a Volunteer for All Yours Period Box C.I.C we will use your personal information including your bank account details to process expense claims. Our legal basis for using your information for this is for the performance of a contract.

Governance

We process relevant personal information about existing and potential volunteers for governance purposes. This might include checks to identify any criminal and other activity we need to be aware of to ensure that we select appropriate volunteers. Our legal basis for this processing is to meet our legal obligations with the Charity Commission and Companies House.

Sharing personal information

We will only share your personal information where we need to, where someone’s life is at risk or we are required to do so by law.

We may share your personal information with third party organisations who will process it on our behalf (for example a Royal Mail, Amazon, or our website administrator.)

We may also share your information with our bank to process a payment; our professional advisers (such as our legal advisers) where it is necessary to obtain their advice; and our IT service providers and data storage providers.

Where required, we will process personal information to comply with our legal obligations. In this respect we may share your personal data to comply with subject access requests; tax legislation; for the prevention and detection of crime; and to assist the police and other competent authorities with investigations including criminal and safeguarding investigations.

Transferring personal data outside of the EEA

We may transfer personal data we collect about you to the third parties described above who are located outside of the country or region in which you are resident. In such cases, we will take appropriate measures to ensure your personal data remains protected to the standards described in this privacy notice. For example, by entering into contractual agreements based on the EU Commission’s standard contractual clauses or relying on Corporate Binding Rules ensuring our processors comply with similar standards of data protection law to that of the UK. If you have any questions or need more information regarding international transfers of your personal data, please contact us at allyoursmonthly@gmail.com 

Cookies and aggregate information collected from our website

We use cookies to store information about how you use our sites. A cookie is a piece of data stored on the user’s computer tied to information about the user.  This enables us to create a profile which details your viewing preferences. We use your profile to tailor your visit to our website, make navigation easier, and direct you to information that best corresponds to your interests and country.

To view our cookies policy visit https://periodbox.uk/cookie-policy-uk/

Your rights

If you no longer wish to receive communications about products and services from us, please contact allyoursmonthly@gmail.com

You can also unsubscribe at any time to emails that we may send to you about the products and services that we think will be of interest to you. A link to unsubscribe from all direct marketing will be included in any communications.

You also have the right to:

  • Ask us for copies of your personal information. This right always applies. There are some exemptions, which means you may not always receive all the information we process.
  • Tell us to change or correct your personal information if it is incomplete or inaccurate.
  • Ask us to restrict our processing of your personal data or to delete your personal data if there is no compelling reason for us to continue using or holding this information.
  • Receive from us the personal information we hold about you which you have provided to us, in a reasonable format specified by you, so that you can send it to another organisation.
  • Object, on grounds relating to your specific situation, to any of our processing activities where you feel this has a disproportionate impact on you.

For all requests please contact us at allyoursmonthly@gmail.com

We will respond to any request within 28 days.

Please note that we may be entitled to refuse requests where exceptions apply; for example, if we have reason to believe that the personal data we hold is accurate or we can show our processing is necessary for a lawful purpose set out in this Privacy Policy.

How long we keep your personal information

We will hold your personal information only for as long as is necessary. We will not retain your personal information if it is no longer required. In some circumstances, we may legally be required to retain your personal information, for example for finance, employment, or audit purposes.

A summary of our retention policy is available below:

People who request an All Yours Box

Your request is stored in a web based, password protected email account. We may contact you to establish how many people are in your household or to answer queries you raise. We may also contact you at a later to see if you require further products. We may forward your name and address to one of our volunteers to enable them to deliver your box more quickly. In this instance they will be told which period products you requested on your form. We do not sell your data and we do not pass it on to a third party without your consent.

People who donate via JustGiving

We record the name provided and the amount donated on a spreadsheet.

People sending items via Amazon wishlist

We only receive the information you put in the message field. This is photographed and added to the All Yours Facebook page in the form of a thank you. If you do not wish to be thanked, please do not include your name or any identifiable message.

People who donate cash

We record your name and the amount donated on a spreadsheet.

Volunteers

We hold the information you provide us with in the web based, password secured email account or the All Yours Facebook messaging service. All emails exchanged are saved in the email account under your name.

Other organisations and referrals

We hold the information provided to us with in the web based, password secured email account or the All Yours Facebook messaging service. All emails exchanged are saved in the email account under your name or organisation name.

Changes to this policy

This Privacy Policy may change from time to time. Where practical we will provide you with an updated Privacy Policy from time to time. However, we also recommend that you please visit this webpage periodically to keep up to date with the changes in our Privacy Policy.

This policy was last updated on 3rd March  2021.

Making a complaint to the Information Commissioner’s Office

If you are not satisfied with our response to any query you raise with us, or you believe we are processing your personal data in a way which is inconsistent with the law, you can complain to the Information Commissioner’s Office whose helpline number is: 0303 123 1113.